Refund Policy

Refund Policy

----
We Guarantee all our work to above industry standards, your satisfaction is paramount.

Returns
Our guarantee policy lasts 10 days. If 10 days have gone by since your finished product was received, unfortunately we can’t offer you a refund or exchange. Inspect your files when you receive them.

All work is guaranteed if you discover a problem contact usphotoscanning.com within 10 days and we will correct the issue. If we can not satisfy you, return the item purchased.

To complete your return, we require a receipt or proof of purchase.

All work is guaranteed if you discover a problem contact usphotoscanning.com within 10 days and we will correct the issue. If we can not satisfy you, return the item purchased.

Missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at usphotoscanning.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@clarkedesign.net and send your item to: 5390 Napa Street San Diego California US 92110.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 5390 Napa Street San Diego California US 92110

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

----